Effective Date: 25-May-2026

Welcome to the Ride History Limited website.

These Terms and Conditions (“Terms”) govern your use of our website www.ridehistory.com.au (“Site”) and services, including SMS communications. These Terms form a legally binding agreement between you (“user,” “you,” “your”) and RideHistory Limited® (“Company,” “we,” “our,” “us”).

By accessing or using our Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our services.

Contact: support@ridehistory.com.au

1. Use of Services

By using our website and services, you agree to:

• Provide accurate, current, and complete information
• Use our services only for lawful purposes
• Not engage in any activity that disrupts or interferes with our services

We reserve the right to suspend or terminate access if these Terms are violated.

2. Role of Ride History Limited

(a) Ride History Limited provides an online vehicle information service that extracts and compiles data from third-party sources, including the National Motor Vehicle Title Information System (NMVTIS) and the National Exchange of Vehicle and Driver Information System (NEVDIS).

(b) We provide vehicle reports that may include history data, registration details, and vehicle-related insights. Reports are delivered to your provided email address.

(c) We grant you a non-exclusive, non-transferable, worldwide license to use our Site and services for personal or business use, subject to these Terms.

3. User Responsibilities

By using our services, you acknowledge and agree that:

• All information is provided in good faith and is for general informational purposes only
• We do not provide professional, legal, or financial advice
• Third-party data may be incomplete, outdated, or contain errors
• We do not guarantee accuracy, completeness, or suitability of any report

You agree that:

• Your use of the Site and reports is at your own risk
• You are responsible for ensuring services meet your requirements
• You will not misuse the Site or engage in unlawful activity

4. SMS Communications & Consent (10DLC Compliance)

By providing your phone number and opting in, you provide express written consent to receive SMS messages from Ride History Limited.

Types of Messages

• Order and account notifications
• Service updates
• Customer support messages
• Promotional communications

Message Frequency

Message frequency may vary based on your interaction with our services.

Message & Data Rates

Standard message and data rates may apply depending on your carrier.

Opt-Out

You can opt out at any time by replying:

• STOP to unsubscribe

Support

Reply:

• HELP
  or contact: support@ridehistory.com.au

Important

• Consent is not a condition of purchase
• You must be the authorized user of the phone number provided

5. Refund Policy

(a) All payments for Ride History Limited services are processed by Paddle.com Market Limited (“Paddle”), which acts as our Merchant of Record. Refunds are governed by Paddle’s Refund Policy and applicable consumer protection laws.

(b) Consumers may request a refund within fourteen (14) days of the date of purchase, in accordance with Paddle’s Refund Policy and applicable legal requirements. Refund requests may be submitted through Paddle’s customer support channels or the refund link provided in the purchase receipt.

(c) Refund requests are reviewed and processed by Paddle. Paddle reserves the right to refuse refunds in cases involving fraud, abuse, chargeback misuse, or other prohibited conduct.

(d) Certain digital products or services may be delivered immediately upon purchase. Where permitted by applicable law, by accessing, downloading, or using such digital content or services immediately after purchase, you acknowledge and agree that your statutory right to cancel or withdraw may be lost once performance of the service has begun.

(e) Approved refunds will be issued to the original payment method used for the purchase and will be processed by Paddle in accordance with its policies and procedures.

(f) This Refund Policy does not affect any statutory rights that you may have under applicable consumer protection laws.

(g) For complete details regarding refunds, cancellations, and consumer rights, please refer to Paddle’s Refund Policy:

https://www.paddle.com/legal/refund-policy

6. Data & Privacy

Your use of our services is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of your information as described in that policy.

7. Intellectual Property

All content on this site—including text, graphics, logos, reports, and software—is owned by or licensed to Ride History Limited and is protected by intellectual property laws.

You may not:

• Copy, reproduce, or distribute content
• Modify or exploit materials

without prior written permission.

8. Service Availability

We strive to maintain uninterrupted service but do not guarantee that:

• The Site will always be available
• Services will be error-free or secure

We may modify, suspend, or discontinue services at any time without notice.

9. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• We are not liable for loss of data, business interruption, or inaccuracies in reports
• We are not liable for delays or failures in SMS delivery

Your use of our services is at your own risk.

10. Indemnity

You agree to indemnify and hold Ride History Limited harmless from any claims, damages, liabilities, and expenses arising from:

• Your use of the Site
• Your violation of these Terms
• Your misuse of reports or services

11. Third-Party Services

Our site may contain links to third-party services. We are not responsible for their content, policies, or practices.

12. Termination

We reserve the right to suspend or terminate your access to our services at our discretion, without notice, if:

• You violate these Terms
• Your activity is harmful to our business or users

13. Changes to Terms

We may update these Terms from time to time. Updates will be posted with a revised effective date.

Continued use of our services constitutes acceptance of the updated terms.

14. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

15. Contact Information

Ride History Limited
Website: https://www.ridehistory.com.au
Email: support@ridehistory.com.au

16. Acknowledgment

By using our website and services, including opting into SMS communications, you acknowledge that:

• You have read and understood these terms.
• You agree to be bound by them
• You consent to SMS communications as described